Privacy Policy

1. Introduction

• 1.1 We are committed to safeguarding the privacy of our website visitors; this policy explains how we treat your personal information.
• 1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with this policy.

2. Collecting personal information

We may collect, store and use information about your device and visits; information supplied when registering, completing a profile, subscribing to notifications or newsletters, using services or making purchases; content you submit; communications you send; and any other personal information you choose to provide.

Before disclosing another person’s personal information to us, you must obtain their consent to its disclosure and processing under this policy.

3. Using personal information

Information submitted through our website may be used to administer and personalise the website and business; provide goods and services; send statements, notifications and requested newsletters; respond to enquiries and complaints; maintain security; prevent fraud; and verify compliance with our website terms.

We will not, without your express consent, supply your personal information to a third party for their direct marketing.

4. Disclosing personal information

We may disclose personal information to employees, officers, insurers, professional advisers, agents, suppliers or subcontractors where reasonably necessary for the purposes set out in this policy. We may also disclose it where required by law, in connection with legal proceedings, to establish or defend legal rights, or in connection with the sale of a business or asset.

Except as provided in this policy, we will not provide your personal information to third parties.

5. International data transfers

Information may be stored, processed and transferred between countries in which we operate. Personal information published on the website may be available worldwide via the internet, and we cannot prevent its use or misuse by others.

6. Retaining personal information

Personal information will not be kept longer than necessary for the purpose for which it is processed. We may retain documents where required by law, relevant to legal proceedings, or necessary to establish, exercise or defend legal rights.

7. Security of personal information

We take reasonable technical and organisational precautions to prevent loss, misuse or alteration of personal information and store information on secure servers. Internet transmission is inherently insecure, so we cannot guarantee the security of data sent online.

8. Amendments

We may update this policy from time to time by publishing a new version. Please check this page occasionally to ensure you remain happy with any changes.

9. Your rights

You may ask us to provide personal information we hold about you, subject to applicable law and appropriate proof of identity. You may instruct us at any time not to process your information for marketing purposes.

10. Third-party websites

Our website includes links to third-party websites. We have no control over, and are not responsible for, their privacy policies and practices.

11. Updating information

Please let us know if personal information we hold about you needs to be corrected or updated.

12. Our details

This website is owned and operated by Key Changes. Our principal place of business is 46–50 Oldham Street, Manchester M4 1LE. You can contact us by post at that address or by telephone on 0330 174 1989.